Has anyone else experienced the order status saying 'ready for pickup' but the pharmacy asks you to…

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Has anyone else experienced the order status saying 'ready for pickup' but the pharmacy asks you to wait for a call before they can give it to you? Why is that?
My son climbed onto the couch, and we had put an extra mattress there. Because he wasn't used to it,…
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Klyueva irina
There are tons of reasons. Like when my large network decided to reorganize in one day, thousands of orders had already landed in our warehouse, and the pharmacies only woke up a bit later... The labeling doesn't go through, and the pharmacy set the statuses for you – they clicked a button, and that was it.




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Liliya
I always have this problem with Apteka.ru. The app says I can pick it up, but they haven't even received my order yet.
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