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Ladies, how do I cancel a mistaken application? There's no cancel button on Gosuslugi, and the appli…

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Ladies, how do I cancel a mistaken application? There's no cancel button on Gosuslugi, and the application is still under moderation. It's a total mess. I wanted to write to the "My School Diary" tech support, but I clicked the "Help" button, and it said "report a problem." I wrote to them, and then I got a notification saying my application had been sent to the Ministry of Education... Can I really cancel this??
Ladies, whose kids have such terrible handwriting? Any tips on workbooks or pens? I don't know what… Девочки, прошлым годом я привязала учётку ребёнка к себе в Госуслугах, и он заходил в старый дневник…
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Kristina
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You are not alone… no, you can't cancel.
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October 16, 2026, 8:51 AM
chukavina tatyana
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Oh, good thing I read your post, otherwise I was going to write to support about the bad work 🙈
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October 16, 2026, 8:51 AM
Marina
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No. You need to think before you write and click.
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October 16, 2026, 8:51 AM
Gala
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Don't worry too much. If your request isn't within their scope, they'll forward it to the right place. Or maybe it is within their scope, and they'll figure it out.
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October 16, 2026, 8:51 AM
Bulatov Igor
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Kristina And you don't know what to do now? We just transferred to a new school… I don't want there to be problems at school because of my accidental poking, they'll say we just transferred and are already complaining...
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October 16, 2026, 8:51 AM
Bulatov Igor
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Gala Yeah, I'm worried because we just transferred to a new school. They're going to tell the principal now that a complaint has been filed by so-and-so. And the principal will say, 'They just transferred and are already complaining...' It's crazy...
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October 16, 2026, 8:51 AM
Bulatov Igor
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Marina So I thought. I wasn't even on Gosuslugi. I was in the diary app and tapped on the word 'Help.' Usually, that word means tech support, not the Ministry of Education.
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October 16, 2026, 8:51 AM
kristina
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No, it's not real. It'll come to school. I had that too. It's not scary. Just write that it's not tech support
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October 16, 2026, 9:01 AM
Marina
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Marina There's no tech support on the government services website.
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October 16, 2026, 9:01 AM
Bulatov Igor
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Marina And I didn't even use the government services. I was in the "My School" app.
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October 16, 2026, 9:30 AM
Bulatov Igor
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kristina I honestly never imagined a diary app would send complaints to the ministry. I thought 'help' meant support, and the format was like questions for support: 'enter school number,' 'enter grade.' I thought they'd check if I filled something out incorrectly. But then they give this output at the end, and you can't even cancel the application to send it there..
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October 16, 2026, 9:33 AM
Bulatov Igor
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kristina Didn't they teach you anything about this at school? We just transferred to a new school, and the principal was so welcoming and listened to us. But now I feel like I've put him in a bad spot with my complaint. He might think, 'They just transferred and she's already writing complaints...' It doesn't look good.
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October 16, 2026, 9:36 AM
kristina
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kristina Oh, I didn't think so either 😄. It says tech support, right? Anyway, it's a dumb, outdated diary. I'm not going back there anymore 🤣
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October 16, 2026, 9:36 AM
kristina
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kristina No, it's nothing. The teacher just said that everything comes through the school. And the app's work doesn't depend on the school at all 🤷️
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October 16, 2026, 9:36 AM
Bulatov Igor
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kristina By the way, is this diary working for you? My complaint was that nothing was working at all, no grades, no schedule, no homework...
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October 16, 2026, 9:39 AM
kristina
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kristina Well, that's how it works. Apparently, nothing has changed in two years 🤣, so we don't use it. We still do everything the old-fashioned way through my diary)
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October 16, 2026, 9:42 AM

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