I went into the pharmacy with my 2.5-year-old to pick up an online order. My child is a handful, but…

Translated automatically. Show original
I went into the pharmacy with my 2.5-year-old to pick up an online order. My child is a handful, but knows the word 'no' perfectly. I didn't expect him to hit the display case with his hands (everyone was fine, including the display case). Naturally, I said loudly, 'No, come here.' He came over and stood quietly next to me the rest of the time. And then the pharmacist says: 'You need to take your child out of the pharmacy, he has no business being here if you can't even raise him properly.' What would you say?
Comments
Sign In
Olga
No worries, I would have just gone and bought it at another pharmacy, but if I were angry, I would have demanded an explanation and the suggestion book.)
Translated automatically. Show original
Talantseva Evgeniya
Right after the child did that, I would apologize. If she said something like that to me afterward, I would silently leave with my child to another pharmacy. I wouldn't stand there arguing, proving that it's a child and I can handle the upbringing myself, and that it's none of her business. What's the point?
Translated automatically. Show original
Aleksandra
Mine can grab any package, even those "balloon" type ones. But the pharmacist would never have done that. She would have acted according to circumstances and mood. Either she would have told her off, or just walked away silently.
Translated automatically. Show original
Nadezda
I'd send her away and leave.
Translated automatically. Show original
Kristina
I would have answered, 'Sorry to bother you, I was scared too when she hit the display case, but she's obedient. I told her 'no,' and she won't touch anything else.'
Do I need to "parent" an adult pharmacist, or get my order faster?

Translated automatically. Show original
Proskurnina Irina
I would apologize, hold the baby's hand, let them cry, quickly buy what I need, and leave. I'd ignore her words, no point in stressing over a silly comment. Maybe the pharmacist was having a bad day too.
Translated automatically. Show original
Olga
Olga Is the whole display inside you? You told the child they can't do that, so the issue is resolved. They can't refuse service if that's the case.
Translated automatically. Show original
Mataxari
Olga Even if a customer breaks a glass display case with their foot, they'd be in the right. According to consumer protection laws, the seller didn't ensure the display was safe for customers. There are countless court decisions on this topic.
Translated automatically. Show original
Ievleva kseniya
Olga I'm aware, and the pharmacist seems to be too.
Translated automatically. Show original
Olga
Olga So that's why she's complaining. As for whether she should pay, that's debatable, because arranging the displays and safety is the pharmacy owner's responsibility, not the pharmacist's. Plus, she had no right to refuse service, especially since it was a child, and they clearly didn't do it on purpose.
Translated automatically. Show original
Ayrish
*** would send her away
Translated automatically. Show original
Valyushka
There's some truth to that. Holding hands.
Translated automatically. Show original
Oksana
sent it and a note in the complaint book.
Translated automatically. Show original
Yana
Look, it's impossible to hold your child's hand the entire walk. And this isn't the first time they've been in a store/pharmacy, etc. They haven't broken any displays before. Of course, if I had known this would happen, I wouldn't have let them near the displays.
But, as they say, "hindsight is 20/20." I'm ready to pay for any damage my child breaks or smashes. And why would you assume I'd yell louder than the pharmacist? If they had gotten hurt, they definitely wouldn't have touched it again next time.
Translated automatically. Show original

Read also